At Starranty, we respect your private information hence we want you to fully understand and become aware about our information collection process. This policy and all its clauses are applicable to Starranty.com which is a service booking platform completely owned and operated by Blue Cloud Ecom Pvt. Ltd. Please read the following clauses to understand our information gathering and dissemination practices. It is understood that by using Starranty.com website, you consent to the data gathering practices used on the website.
• If you do not agree please do not use or access Starranty.com.
When you use our Website, we collect and store your personal information, which is provided by you from time to time. Our primary goal in doing so is to provide you a safe, efficient, smooth and customized experience. This allows us to provide services and features that most likely meet your needs, and to customize our Website to make your experience safer and easier. More importantly, while doing so we collect personal information from you that we consider necessary for achieving this objective.
1. Collection of Personal Details and other Information
In general, you can browse Starranty.com without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you are not anonymous to us.
Where possible, we indicate which fields are required and which fields are optional. You always have the option to not provide information by choosing not to use a particular service or feature on the Website. We may automatically track certain information about you based on your behavior on our Website. We use this information to do internal research on our users' demographics, interests, and behavior to better understand, protect and serve our customers. This information is compiled and analyzed on an aggregated basis. This information may include the URL that you just came from (whether this URL is on our Website or not), which URL you next go to (whether this URL is on our Website or not), your computer browser information, and your IP address.
If you choose to buy any service on the Website, we collect information about your buying behavior including the details of your equipment/asset/item etc.
If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Website, we may collect such information into a file specific to you. We collect personally identifiable information (email address, name, phone number) from you when you set up a free account with us and / or use our DIGIVAULT feature. While you can browse some sections of our Website without being a registered member, certain activities may require registration. We do use your contact information to send you offers based on your previous orders and your interests.
2. Use of Demographic / Profile Data / Your Information
We use personal information to provide the services you request. To the extent we use your personal information to market to you, we will provide you the ability to opt-out of such uses. We use your personal information to resolve disputes; troubleshoot problems; help promote a safe service; collect money; measure consumer interest in our products and services, inform you about online and offline offers, products, services, and updates; customize your experience; detect and protect us against error, fraud and other criminal activity; enforce our terms and conditions; and as otherwise described to you at the time of collection.
In our efforts to continually improve our product and service offerings, we collect and analyse demographic and profile data about our users' activity on our Website.
We identify and use your IP address to help diagnose problems with our server, and to administer our Website. Your IP address is also used to help identify you and to gather broad demographic information. We will occasionally ask you to complete optional online surveys. These surveys may ask you for contact information and demographic information. We use this data to tailor your experience on our Website, providing you with content that we think you might be interested in and to display content according to your preferences.
3. Sharing of personal information
We may share personal information with our other corporate entities and affiliates to help detect and prevent identity theft, fraud and other potentially illegal acts; correlate related or multiple accounts to prevent abuse of our services; and to facilitate joint or co-branded services that you request where such services are provided by more than one corporate entity. Those entities and affiliates may not market to you as a result of such sharing unless you explicitly opt-in.
4. Security Precautions
Our Website has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access. We would try to safeguard Personal Information provided by you to the best of our ability.
5. Your account details
• Security and confidentiality of your password and account is entirely your responsibility.
• Also, you are the sole responsible person for any and all activities occurring under your account.
• You must inform us immediately in case of any unauthorized use of your account.
• You as a user of this website are not allowed to share any details presented on the website post logging in, with a third party.
6. Choice/Opt-Out We provide all our users with the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications from us on behalf of our partners, and from us in general, after setting up an account. If you want to remove your contact information from all Starranty.com lists, then you may contact us with the request.
7. Advertisements on Starranty.com
We do/may use third-party advertising companies to serve ads when you visit our Website. These companies do/may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you.
8. Your Consent